Help and Support
At Gamelauncher Studio, we are committed to providing the best possible support to ensure your experience with our products and services is smooth and hassle-free. Whether you have questions about our services, need technical assistance, or require additional information, we are here to help.
1. Contact Us
If you have any questions or issues, feel free to contact our support team:
- Support Email: support@gamelauncher.net
For technical issues, inquiries, or troubleshooting assistance. - General Inquiries: hello@gamelauncher.net
For general information about our services, partnerships, or business-related inquiries.
2. Technical Support
If you’re facing any technical issues, such as game performance problems, software bugs, or download issues, our support team is ready to assist. When reaching out, please provide the following information to help us resolve your issue faster:
- Your order number or license key
- A detailed description of the issue
- Screenshots or error messages (if applicable)
- Operating system and device details
We’ll get back to you as soon as possible, typically within 24-48 hours on business days.
3. Business Hours
Our support team is available during the following hours:
- Monday to Friday: 9:00 AM – 6:00 PM (GMT)
- Saturday & Sunday: Closed
We strive to respond to all inquiries within 1-2 business days.
4. Feedback and Suggestions
We value your feedback and suggestions to help improve our services and products. If you have any ideas, comments, or suggestions, please send them to us at hello@gamelauncher.net.
5. Updates and Announcements
Stay up-to-date with our latest news, product updates, and announcements by following us on social media or subscribing to our newsletter. You’ll be the first to know about new game releases, special offers, and company updates.