Help / Support

Support and Assistance for Your Purchased Games

Ayat Gaming Studio parent entity of Gamelauncher.net has created this Help and Support Page. At Ayat Gaming Studio, we strive to ensure that the games you purchase function as intended. If you encounter any issues, here are steps you can take to resolve them:

1. Refer to the Game Documentation: Included in the downloaded files is a document providing instructions on how to use and manage the game code. We recommend thoroughly reviewing this documentation for possible solutions.

2. Contact the Game Developer: Upon purchasing a game, a support channel is opened in your inbox, allowing direct communication with the developer. You can discuss and seek assistance for your issue through this channel. Please provide a detailed description of the problem to help the developer understand and assist you better. You can also attach images or documents to further clarify your issue.

3. Developer’s Additional Support: Some developers may offer post-purchase support and updates for free. Before buying a game on our platform, you can utilize the questions and answers section on each game’s page to communicate with the developer and gather necessary information.

4. Unresolved Issues: If the problem persists after following the above steps, you can contact our support team. Please note that we can only assist after you have attempted the initial steps. Send your support inquiries to support@gamelauncher.net and include your order number, game title, and developer’s name for efficient assistance.

It’s important to remember that Ayat Gaming Studio is a marketplace where developers provide support. You can engage with developers by viewing and posting comments on their pages before making a purchase. This helps ensure a smooth purchasing and support experience. We are here to support your success and ensure a seamless journey in the gaming world.